Terms & Conditions

Welcome to Zatpat Food Premixes. By accessing or placing an order on our website, you agree to the following terms and conditions. Please read them carefully before making any purchase.

1. General

• These Terms & Conditions apply to all purchases made through our website.
• We may update or modify these terms at any time. Changes will be posted on this page.

2. Products

• All products listed are vegetarian food premixes.
• Images shown are for representation only. Actual product packaging or color may vary slightly.
• We make every effort to provide accurate product details but do not guarantee that all information is error-free.

3. Orders & Payments

• Orders are confirmed only after full payment is received through our secure payment gateway.
• We accept UPI, Debit/Credit Cards, Net Banking, and Wallets.
• Once an order is placed, it cannot be modified or combined with another order.

4. Shipping & Delivery

• We deliver across India using trusted courier partners.
• Shipping charges (if any) are displayed at checkout.
• Estimated delivery time: 3–7 business days, depending on your location.
• Delays may occur due to courier issues, weather, strikes, or unforeseen reasons. We are not liable for such delays.

5. Returns & Refunds

• Food premix products are non-returnable due to hygiene and safety reasons.
• Refunds are only provided if:
  1. You receive a damaged or defective product, OR
  2. The wrong product is delivered.
• In such cases, you must contact us within 48 hours of delivery with order details and clear product photos.
• Approved refunds will be processed within 7–10 working days to your original payment method.

6. Cancellation Policy

• Orders can be cancelled only before dispatch. Once shipped, cancellation is not possible.
• In case of cancellation, the refund (if eligible) will be processed within 7–10 working days.

7. Liability

• Zatpat Food Premixes is not responsible for any misuse of products.
• We are not liable for courier delays, lost packages due to incorrect address, or natural calamities.

8. Intellectual Property

• All content on this website (text, images, logos, packaging design) is the property of Zatpat Food Premixes.
• Unauthorized use or reproduction is strictly prohibited.

9. Governing Law

• These terms are governed by the laws of India.
• Any disputes will be subject to the jurisdiction of courts in [Your City, India].

10. Contact Us

For any queries or complaints:

📧 Email: info@zatpatfoods.in
📞 Phone/WhatsApp: +91-9763906095
🕒 Working Hours: 10 AM – 7 PM (Mon–Sat)